Avisena Specialist Hospital Logo
Appointments +(603) 5515 1966
General Line +(603) 5515 1888
Patients & Visitors / Facilities


Going the extra mile for you

Our commitment to personalised service extends to include the wide range of facilities designed to pamper you with comfort and convenience.

Indulge yourself with the facilities we have and we hope to make every visit a pleasant one for you.

Shuttle service

Enjoy a convenient shuttle service between Avisena Specialist Hospital and Avisena Women’s & Children’s Specialist Hospital for a variety of reasons – be it medical treatments, referrals within our hospitals or to simply enjoy the variety of F&B offerings within both facilities.

Operating hours

Monday – Friday:

  • Time slot 1 : 9 am – 1pm
  • Time slot 2 : 1pm – 2pm (No shuttle service available)
  • Time slot 3 : 2pm – 5pm

Every Saturday:

  • Time slot : 9am – 1pm

Sunday & Public Holidays: Closed


  • No reservations needed. Any shuttle van reservations during the time of operation will not be accepted
  • Number of passengers: limited to 7-8 passengers for each trip
  • Shuttle frequency: every 15 minutes (for each location)

Concierge and valet services

Let us help you make every visit a seamless and hassle-free one. Our concierge and valet teams are set to make things a breeze with effortless check-ins, parking, luggage-handling and even provision of essential necessities you and your family may need. We understand that our younger patients may be anxious, so worry not, you’ll be in good hands!

Valet parking rate:

  • Sutera Lounge Members – RM10/entry
  • Non-members – RM18/entry

Valet parking availability:

  • Monday – Friday: 9am to 6pm
  • Saturday: 9am to 3pm
  • Sunday & Public Holidays: Closed

Inpatient dining

This includes a delectable selection of nutritious meals delivered right to your room – for breakfast, lunch and dinner.

Contact No:

(603) 5515 1888
Ext: 20032

Operating Hours:

  • Monday to Sunday: 6:30am – 8:00pm

Nutrition and dietetics services

Most of our patients, particularly children, can benefit from our nutritional therapies as well as valuable dietary education. Sessions with our highly experienced dietitians are available upon request at very reasonable rates.

Operating hours:

  • Monday to Friday: 9:00am – 5:00pm
  • Saturday: 9:00am – 1:00pm

Outpatient dietary counselling is also available. Make an appointment by calling us at: (603) 5515 1966 | Ext: 21216

Convenience store

From reading materials to toiletries, snacks, colourful balloons and even home-made baby foods – you’ll find them all at our convenient MyRemedies outlet.

  • Location: Lobby, Ground Floor
  • Operating hours: 8:00am – 10:00pm

Garden play area

When the little ones crave for a spot to run and play, head to our beautiful and relaxing garden play area on Level 10.

Unwinding amidst nature may be just what you need to put your mind at ease.

Florist and gift shop

Grab a bouquet of fragrant flowers or a basket of fresh fruits conveniently when you’re visiting friends or loved ones. At Dopin Florals, you’ll also find a cool selection of get-well cards and souvenirs.

Location: Level G (beside MyRemedies)

Operating hours:

  • Weekdays: 10:00am – 6:00pm
  • Weekends: By appointment

Auditorium Gulang Gulang

Our elegant auditorium on Level 1 is the go-to venue for everything from masterclasses and promotional events to health talks and activities for patients.

True to the essence of our brand, we engage with our community as much as we can to share knowledge and promote general well-being.


Treat yourself to refreshing ice blended coffees, cookies and delectable pastries at Jamaica Blue or head on to Street Churros for its hard-to-resist crispy, sweet and flavorful snacks! You’ll find both outlets on the Ground floor.

You can also get your fix of cakes, muffins and croissants at our charming Mak Cik café. If its authentic Asian flavor’s you crave, head right to Gulang Café, both on Level 8.

While on Level 10, you’ll find a selection of ready-to-eat snacks and desserts such as Cup Corn, Wafito, Ice Kimo, Gelato Tempo or Popcorn – all at Daily Fresh!

Anjung Bonda

On Level 14, 15 and 16 you’ll find special rooms for mothers to unwind, relax and recharge during their children’s admission.

It’s a complimentary retreat, complete with water dispensers, beverages, massage chairs, reading materials and other amenities.

Free WIFI access

Get urgent work done, keep your little ones busy with cartoons or keep family and friends updated with the latest happenings – it’s all possible with our speedy Wi-Fi access.

ATM machines

Need cash? We’ve got you covered with our Maybank and Bank Muamalat ATM machines, complete with MEPS capabilities. You’ll find them at the main lobby on the Ground Floor.


Our surau facilities are located at Basement 1, adjacent to our laboratories and physiotherapy facilities. They come complete with Al-Quran, Yaasin, Sejadah, Telekung and a dedicated Wuduk area. We have a separate surau for the male Jemaah and another exclusively for the female Jemaah.

Public transport

You have ample options when it comes to mobility. E-hailing services and cabs are available at all times. If you prefer to take a bus, the Seksyen 14 central bus stop is just a short walk away.