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Patients & Visitors / Sutera Lounge

Sutera Lounge

A first-class privilege just for you

Indulge in a personalised boutique service at the one-of-a-kind Sutera Lounge, designed to pamper our most discerning guests. Relax amidst a soothing yet luxuriously-appointed ambience with all the facilities you’ll need to unwind, dine or catch-up on work.

It’s all part of our promise to deliver high-quality service.


In view of the recent COVID-19 situation, Avisena Healthcare is taking action by implementing the following safety measures at the lounge, in accordance to recommendations by the Ministry of Health Malaysia:

  • Appointment bookings at Sutera Lounge will need to be done a day before by 3.00 PM for food preparations purposes
  • Please use the hand sanitiser provided and wear a face mask when you are in the lounge area
  • A wide array of sumptuous food is now available at our buffet island set up

Last updated August 18, 2022.

Your safety and health matters to us. Thank you for your understanding and we apologize for any inconvenience caused. For enquiries, you may contact the Sutera Lounge counter:

Privileges aplenty

From personalised processes made quick and easy to a range of indulgent facilities, our lounge can be your next preferred hangout.

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Membership privileges:

  • Full access to Sutera Lounge and its facilities throughout the year during office hours (except for Sunday & Public holidays)
  • Personalised appointment management
  • Expedited medication prescription refill (subject to doctor’s advice) & Home Medication Delivery Service
  • Free room upgrades for admission (terms & conditions apply)
  • Discount for Executive Wellness Packages (terms & conditions apply)
  • Discounted rate for Valet Parking

Sutera Lounge membership Category & Fees

Membership Package Annual fees

Package Fee
Principal Member RM 700 per year
Supplementary Member RM 500 per year
Family Package Member *parents with 5 kids below 18 years old RM 1500 per year
Validity period 1 year from the date of issue


Non-Member Daily Basis Fees

Category Fee
Patient Adults (13 years old and above) RM 50
Patient Kids (2 years old and above) RM 25
Patient Kids (2 years old and below) FOC
Guest/Visitor (2 years and above) RM 25
Guest/Visitor (2 years and below) FOC



  • Enjoy access to Sutera Lounge at both Avisena Women’s & Children’s Specialist Hospital and Avisena Specialist Hospital
  • Only applicable for Outpatient Specialist Services
  • Sutera Lounge membership card is exclusively for members only and is not transferable

New Valet Parking Rate

  • Sutera Lounge SILVER & GOLD MEMBER:
    RM 10 Flat Rate
  • Non-Member/ Visitor:
    RM 18

The valet parking service is operational from 8.00 am to 6.00 pm, every day except for Sunday.

Let us pamper you with exclusive privileges and personalised service, only at the one-of-a-kind Sutera Lounge.

Sutera Lounge Contact Information

Clinic Contact Details

Level 11

Operation Hours

Monday – Friday:
9:00am to 5:00pm

9:00am to 1:00pm

Sunday and Public Holidays:

Payment Options

For your convenience, we accept payments via cash, online or credit cards.